YPL Presents: How to Change What’s Not Working with Author Dan Heath

Are you ready to for a revolutionary guide to fixing what’s not working—in systems and processes, organizations and companies, and even in our daily lives? Join us for an enlightening conversation with bestselling author Dan Heath as he talks with us about his newest book, Reset: How to Change What’s Not Working. 

Changing how we work can feel overwhelming. It can feel like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. We spend so much time fighting fires—and fighting colleagues—that we lack the energy to shift direction but with the right strategy, we can move the boulder. 

In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points. Heath weaves together fascinating examples, ranging from a freakishly effective fast-food drive-thru to a simple trick from couples therapy to an inspirational campaign that saved a million cats.

In this talk, you’ll learn:

• Why the feeling of progress can be your secret weapon in accelerating change;
• How leaders can uncover and stop wasteful activities;
• Why your team’s motivation is often squandered—and how to avoid that mistake;
• How you can jumpstart your change efforts by beginning with a “burst.”

The YPL Presents: Virtual Author series is funded and supported by the Foundation for the Yonkers Public Library.
 

About the Author: Dan Heath is the #1 New York Times bestselling co-author (or author) of five beloved business books: Switch, Made to Stick, Decisive, The Power of Moments, and Upstream. His latest book, Reset: How to Change What’s Not Working, will debut on January 21, 2025. His books have been translated into 33 languages and have sold over 4 million copies worldwide. His writing honors include: One of the best nonfiction books of the year, according to Amazon. One of the best audiobooks of the year, according to Apple. And the OWL award for Best Business Book of the Year. Dan hosts a podcast called: “What It’s Like to Be...” In every episode, he interviews someone from a different profession: a couples therapist, a rancher, a Secret Service Agent, and more. It’s consistently a Top 10 podcast in Apple’s Careers category. He has an MBA from Harvard Business School and a BA from the University of Texas at Austin.